At Themu.lk, customer satisfaction is our priority. If there is an issue with your order, we are here to help.

Returns

Products can be returned within 7 days of receiving your order if:

• You received the wrong item.
• The item was damaged during delivery.
• The product has a manufacturing defect.

Return Conditions

To be eligible for a return, the product must:

• Be unused.
• Be in its original packaging.
• Include all accessories and the invoice.

Non-Returnable Items

We do not accept returns for:

• Used products.
• Products damaged after delivery.
• Items returned without the original packaging.

Refunds & Replacements

Once we receive and inspect the returned item, we will arrange a replacement or refund if the return request is approved.